Shipping policy

All Sales Are Final
Due to the nature of our products, we do not accept returns or exchanges. All sales are final once an order has been placed.

Please review your order carefully — including size, color, and quantity — before completing your purchase. We're happy to answer any questions about a product before you buy; just reach out to us at lisaluxuryhub4@gmail.com.

Damaged, Defective, or Incorrect Items
While we don't accept returns for change of mind, we stand behind the quality of our products. If your item arrives damaged, defective, or different from what you ordered, please contact us within 3 days of delivery at lisaluxuryhub4@gmail.com with:

  • Your order number
  • Photos of the item and packaging
  • A brief description of the issue

We'll arrange a replacement or refund for verified claims at no cost to you.

Order Cancellations
If you need to cancel or change an order, please contact us with in one hour at [lisaluxuryhub4@gmail.com] as soon as possible. We can only accommodate changes if the order has not yet been processed or shipped.

Non-Delivery
If your order doesn't arrive within the estimated delivery window, please contact us and we'll investigate with the carrier and make it right.